- The hotel is available for the dates you have selected. Once you submit your reservation form and payment details, the booking will be confirmed instantly.

The credit card will be charged online immediately and your confirmation will be displayed on the screen, where you will be able to view and print out your Confirmation/Accommodation voucher that you will require during check-in.

The voucher will also be sent to the email address you specified in the booking request.

- Once you submit your reservation form and payment details, we will contact the hotel to get your reservation confirmed. If the room(s) are not available, we will inform you as soon as possible by email.

If the hotel confirms your reservation request, your credit card will be charged and you will receive a Confirmation / Accommodation voucher from us by email. If your reservation is not confirmed back to us, your credit card WILL NOT be charged.

- The hotel is fully booked for at least one of the dates you selected. The reasons for this may be the following:

1. We cannot accept reservations where the check-in date selected does not allow enough time to process your request. We can only accept bookings with the check-in date a set number of days from the date the reservation is sent to us.
   
   · For Australia, New Zealand and Asia - at least ONE day ahead.
   · For Europe, the Americas/Caribbean and Africa/Middle East - at least THREE days ahead.
   
   If the check-in date selected falls inside the above cut-off(s), all hotels will be shown as Unavailable.
   
   
2. The hotel selected has a "minimum night stay" policy. I.e. The minimum length of stay allowed is two nights and you have selected one night.
   
   
3. The hotel is fully booked and has no rooms available for at least one of the dates you selected. This usually occurs during peak season or special events eg. New Years Eve, local festivals or conventions.